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Navigating The Turns - Details
Before the start…
we lead a telephone call with your group to introduce you to the program, the process, and the women who'll travel the road with you in Navigating The Turns.
Week 1: Know What You Want
Whenever you're asking for something - and influence and negotiation are always about asking for something -
you need to be clear about what you want and how to ask for it. In this session you learn to identify exactly what you want, the reasons that support why you want it, and decide the strategy for how to best position your request so that it will be heard and understood. You'll be introduced to the five-minute plan for getting yourself ready for any discussion.
Week 2: Brilliantly Guide the Conversation
You always want to be aware of where the conversation is headed, and how to bring it back when it gets off track. We focus on four key skills: present a winning proposition, ask the right questions at the right time, listen for what's not being said, and use silence wisely. You'll learn five types of questions, and when in the discussion each can be used to keep the conversation moving and on track.
Week 3: Make The Most of Your Six Power Sources
You have power and it's important to recognize and use it. For many women, the word power has a negative connotation, and because of that, they will neither acknowledge their power nor use it when they have it. It's just plain wise to know the types of power you have, whether or not you choose to use any of them. Knowledge itself is power and that alone is likely to increase your confidence when discussions become difficult. In this session we discuss real situations that illustrate each of the six sources of power and ways to exercise your power positively and wisely.
Week 4: It's All in How You Think
The way you think about a situation dictates what you say and how you say it, and often is the difference between success and failure. If you're convinced that you won't get what you're asking for, chances are that's what will happen. When you're confident that success will be yours, it usually is. In Session 4 you examine the beliefs and assumptions that form the different perspectives you have about yourself, about the other person, and about the situation and learn a method for shifting to a perspective that will help you get to an outcome you can live with and feel good about.
Week 5: Handle Yourself Calmly Under Fire
There will always be times when you wish you'd acted differently in a tough discussion. And it's a skill that can be learned. Personal management consists of staying cool and delivering a response in a calm, measured tone when the other person is being overtly pushy, hostile, or lacing the conversation with subtle personal putdowns. In this session you learn how not to be caught unprepared and how to confidently manage yourself even under the most hostile and challenging conditions.
Week 6: The Road Is Yours Now!
There are two leaders on this call; they demonstrate both a personal situation and business situation applying the influence and negotiation skills from the program. We then take one participant's situation and walk through the entire process, start to finish, so that you can see how the full spectrum of skills can be applied. We close with a discussion of how to have lasting change take effect and specifically how you can continue the changes that this program catalyzed.
Throughout The Program
The sessions give you a forum for learning and discussion, and the days between the meetings are the opportunities for application. We offer:
Spot Coaching: Your webinar leader has weekly open-door coaching hours, similar to office hours, for 15-minute spot coaching sessions. You can call in as often as once a week throughout the program.
Blog: Connect on our Hairpin Turns web site in our members only section in the blog set up specifically for your group.
What's Next?
We never think of our programs as truly ending.
In fact, one of our goals has been to build a powerful community of women who continue to share, learn and change the world long after we have exited the stage.
For those who want to continue:
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Extend your group in whole or in part with group coaching for 3-month intervals meeting once or twice per month.
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Design a custom continuation plan for you or your group.
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